Save up to 30% with our best seasonal deals. SHOP.
Stores Cart

Bose QuietComfort® Earbuds II

Sold from 2022 – present

NOT YOUR PRODUCT?
Help us provide the best support by confirming your product below
Select your product
Product image
SUPPORT OPTIONS FOR
Loading
SEARCH
Enter a search term in the field above.
Nothing found. Please enter a valid search (e.g. connection help, no audio from headphones etc.).

Changing the stability bands

Make sure the stability bands are aligned and installed correctly

  1. Holding the earbud, gently grab the stability band scoop and peel the band toward you, over the eartip, and away from the earbud.
    Stretch - Peel - Separate




    CAUTION: To prevent tearing, do NOT pull on the thin part of the band.
  2. Choose a new band size.

  3. With the band markings facing you and the band scoop facing away from you, align the dot on the band with the gray dot on the bottom of the earbud.
  4. Gently stretch the band over the eartip, making sure the dots align and the microphone hole on the band is over the microphone on the earbud so the microphone isn’t blocked.
  5. Press down until the band fits securely into place.

  6. Double check that the dots are properly aligned as illustrated here:

  7. Repeat steps 1 – 6 for the other earbud, as needed.
    NOTE: You may need to use a different size band for each ear.
Was this article helpful?
Submit
Thank you for your feedback!