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No sound from one earbud

If you only hear sound from one earbud:

  • Place both earbuds in the charging case until they magnetically snap into place and the charging indicators blink white. Then, remove the earbuds.
  • Try a different source or streaming service.
  • Try connecting to a different mobile device.
  • On your mobile device, turn the Bluetooth® feature off and then on again.
  • Delete your Bose® SoundSport® Free wireless headphones from the Bluetooth list on your mobile device. Then connect again.