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SoundLink® Air digital music system

Sold from 2012 – 2014

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Red Wi-Fi LED On (not blinking) or other undefined LED state

To resolve this issue, try the following:

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Restore the system to its factory defaults and re-run the Wi-Fi Setup Application with the latest version of the app.

For info on restoring your system, see Resetting your product. Once restored, download the latest version of the Bose SoundLink Air Wi-Fi Setup Application for Windows or Mac. Follow the application instructions to get started.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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