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Product not working after exposure to water
If your product is not functioning properly after getting wet, view the following:
Do not charge product while wet
CAUTION: Do not attempt to charge your device while the speaker is wet. Doing so may cause damage to the speaker. The speaker is waterproof, but the USB-C port must be fully dried out before charging.
- If moisture is detected, the Power light slowly blinks white and amber.
- If the speaker is exposed to salt or chlorinated water, gently rinse with fresh water following the exposure to remove residue, then allow to fully dry.
- If any debris remains in the connector, use compressed air to blow it out.
- Avoid playing audio while the speaker is submerged.
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