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Using multiple Bluetooth® connections
Multi-point is a feature that allows your product to connect to more than one Bluetooth device. This is useful to switch between two smartphones without disconnecting and reconnecting each time.
Multipoint support was added in firmware version 4.0.20 in July 2024.
Ensure your earbuds are up to date with the latest firmware. See Updating the software or firmware of your product
To enable Multipoint, in the Bose App
go to Settings > Bluetooth Connections then tap the Multi-Point Connection toggle switch - moving it to the right.
For units manufactured after July 2024, Multipoint is enabled by default.
To enable Multipoint, in the Bose App
For units manufactured after July 2024, Multipoint is enabled by default.
Switching between two connected devices
To identify the connected device, press-and-hold the button on the earbud with the Switch Devices Shortcut. Release the button when the desired device name is announced.
To switch between connected devices:
- Stop audio playback on the device currently playing.
- Begin audio playback on the other device.
Try disabling the Multi-point connection in the app
If you find that notifications from your secondary device interrupt your listening experience on your primary device, you can turn off Multi-point.
In the Bose app, go to Settings>Bluetooth Connections and toggle Multi-point connection to 'off'. This will disconnect your secondary device.
![](https://assets.bosecreative.com/transform/f89b5f86-b656-4dd3-aa49-8991b9858316/Multipoint_toggle)
Note: You will only be able to connect to one device at a time. If you want to connect to two devices simultaneously, toggle Multi-point connection back to 'on'
In the Bose app, go to Settings>Bluetooth Connections and toggle Multi-point connection to 'off'. This will disconnect your secondary device.
Note: You will only be able to connect to one device at a time. If you want to connect to two devices simultaneously, toggle Multi-point connection back to 'on'
To reconnect to a different device:
To reconnect to a different device using the earbuds, you must set a shortcut to Switch Devices - see Customizing the touch control shortcut.
or by selecting the earbuds in the Bluetooth menu of the device you like to change to.
- Press and hold the button on the earbud assigned to switch devices.
A voice prompt will first announce the name of the currently-connected device, followed by the names of the other devices in the previously paired to the earbuds - When you hear the name of the device you'd like to connect to, release the button.
You will hear a tone that indicates when the device is connected.
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