Sound lost during online virtual meeting

When using a computer for VoIP services (i.e. apps with audio or video calling) or music, your product might not receive control commands from the app/computer being used. In this case—and any case where the product doesn't detect interaction—its auto power-down timer keeps counting, even while receiving audio from the VoIP service or music apps. To resolve this, turn off the sleep timer or set it to a longer period of time. For more info, see Enabling or disabling Auto-off mode.