Back to article
3348
Notes:
Checking the remaining battery charge
Find out how to check the battery level of your product using the product lights or the Bose app, if applicable.
Checking the charging case and earbuds battery level
Earbuds Battery Level
- When you remove the earbuds from the charging case and insert them into your ears, a voice prompt announces the earbud battery level
- Use the Bose app , the earbud battery level is displayed on the main screen
Earbuds Status Lights
The earbuds status lights are located on the inside surface of the charging case.- Solid white (10 minutes) - Fully charged
- Slowly blinks amber (10 minutes) - Charging
- Blinks white - Determining earbuds battery status
Charging Case Battery Level
Open the charging case. The charging case status light glows according to the battery level.Notes:
- When the earbud battery level is low, a 20-minute charge with the case closed powers the earbuds for up to 2 hours
- A full charge powers the earbuds for up to 6 hours. Battery life varies depending on usage
- When the case is fully charged, you can fully charge the earbuds up to 3 times
- When the earbuds are inside of the case, the case charging time varies
- Charging case charging time: Up to 3 hours
Charging Case Status Light
The charging case status light is located on the front of the charging case.- Solid white - Fully charged (100% and plugged in)
- Solid white (5 seconds) - Charged (34% – 99%)
- Solid amber (5 seconds) - Low charge (10% – 33%)
- Blinks amber 2 times - Need to charge (less than 10%)
- Slowly blinks amber - Charging and plugged in
- Blinks amber and white - Error, contact Bose customer service
Was this article helpful?
Thank you for your feedback!