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Product does not power on with battery power
If you are unable to turn on your product while it is unplugged and using only battery power, try the following:
Check if the battery is charged.
Be sure the battery is not depleted. For more information, see Checking the remaining battery charge.
Check for and install any available product updates.
Regardless of the issue you are experiencing with your product, try updating it. Visit btu.Bose.com and follow the instructions to ensure your product has the latest features and enhancements.
Your product may need service.
If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.
Click here to start service
Click here to start service
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