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Note: Upon opening the case or placing the earbuds in the case, the status light will blink white for approximately 5 seconds until the battery status is displayed.
![](https://assets.bosecreative.com/transform/c6ae29c4-bf1b-484f-8df0-c61194efd3f3/status_light_smalls)
Bluetooth status - Shows the Bluetooth connection status to mobile devices
Battery status - Shows the earbud battery charge level, update, and error status
![](https://assets.bosecreative.com/transform/d7649942-4c79-401c-8e99-4f80f4c00a37/charging_case_status_light)
Battery status - Shows the charging case battery charge level, update, and error status
Understanding LED indicator status lights and information
Find out what the LED indicator light on your product tells you about the status of your product.
Earbuds and charging case status lights
Earbuds Status Lights
The earbuds status light is located on the inside surface of the charging case.Note: Upon opening the case or placing the earbuds in the case, the status light will blink white for approximately 5 seconds until the battery status is displayed.
Bluetooth status - Shows the Bluetooth connection status to mobile devices
- Slowly blinks blue - Ready to connect
- Solid blue (5 seconds) - Connected
- Blinks white twice - Device list cleared
Battery status - Shows the earbud battery charge level, update, and error status
- Solid white (5 seconds) - Fully charged
- Solid amber (5 seconds) - Charging
- Blinks white twice, slowly blinks blue, and turns off - Reboot complete
- Blinks white 3 times (repeated) - Updating software
- Blinks amber and white - Error, contact Bose customer service
Charging Case Status Light
The charging case status light is located on the front of the charging case.Battery status - Shows the charging case battery charge level, update, and error status
- Solid white - Fully charged (100% and plugged in)
- Solid white (5 seconds) - Charged (34% – 99%)
- Solid amber (5 seconds) - Low charge (10% – 33%)
- Blinks amber twice - Need to charge (less than 10%)
- Solid amber - Charging
- Blinks white 3 times (repeated) - Updating software
- Blinks amber and white - Error, contact Bose customer service
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