Updating the software or firmware of your product

Things to know

• If your earbuds are powered off while updating, the update will resume when they are powered on again and connected to the app
• It is recommended to keep Bose QCE app notifications enabled so you are aware when an update is available

Installing an update

1. When an update is available, and the Earbuds are powered on and connected to the Bose QCE app. the main screen of the app shows New Update Available.
   
   
2. Press the blue banner, then Start Update.
   
   
3. Press Start to begin downloading the update. If you were playing audio, the audio will pause during the update process. Do not put the earbuds back in the case.
   
4. 
   
5. Once the update has downloaded, it will install.
   
6. Once installed, the earbuds will reboot.
   
7. Once the earbuds power back on, the app will confirm the update was successful. Press Done. You can now continue using them or return them to the charging case.