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Bose QuietComfort® Earbuds II

Sold from 2022 – present

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Updating the software or firmware of your product

Software and firmware updates improve product features and stability. Install any available updates to keep your product working at its best.

Select the earbuds or the charging case below for help updating.

Note: The earbuds and the charging case must be updated separately:
  • The earbuds are updated wirelessly from the Bose app. (The app will not update the case.)
  • The case is updated from a computer with a USB-C cable by going to btu.bose.com. (This site will not update the earbuds.)

Update the earbuds

Update the charging case

Get help if the update won't install.

If you have trouble installing the update for your product, see Software or firmware update will not install.

Check the firmware version of your product.

For instructions, see Checking the software or firmware version. To determine if it is the latest version or if a newer version is available, refer to Software and firmware versions.
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