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Cannot connect a Bluetooth device
If you cannot pair your Bose speaker or headphones to a Bluetooth device, like a smartphone, tablet, laptop, or TV, here are some things to try.
Reboot the Bluetooth® device.
Electronics, such as cell phones, tablets or computers, might need to be reset on occasion to correct minor issues. This is typically done by turning the device off, then powering it on again.
Try connecting a different Bluetooth® device.
If your Bose product can connect to another device, Bluetooth functionality is working. In cases like this, the issue could be with the first device or its settings.
Select the type of device you are trying to connect:
Smartphone or tablet
Computer
TV
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