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Resetting your product
A reset can reboot your product or it can clear locally-stored product settings, such as paired device lists. Find out which option is available to reset your product.
Reset the speaker
If the speaker is powered on or becomes unresponsive, you can reset it.
Resetting the speaker resets the product controls and reboots the speaker. It doesn’t clear any device settings.
NOTE: Make sure the USB-C cable isn’t connected to the speaker.
Resetting the speaker resets the product controls and reboots the speaker. It doesn’t clear any device settings.
NOTE: Make sure the USB-C cable isn’t connected to the speaker.
- Press and hold the Power button
for up to 30 seconds until the speaker powers off.
- Press the Power button
Restore the factory settings of your speaker.
If the speaker is powered on or becomes unresponsive, you can perform a Factory Reset.
Factory reset clears connected devices and language settings from the speaker and returns it to the original factory settings(including Equaliser and Custom Shortcut).
Factory reset clears connected devices and language settings from the speaker and returns it to the original factory settings(including Equaliser and Custom Shortcut).
- Press and hold the Volume up button + and Volume down button - for 15 seconds until the Power light quickly blinks white for 3 seconds
The speaker powers off. - Press the Power button
The Power light glows according to the battery level. The Bluetooth light slowly blinks blue, and you hear “Ready to connect.”
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