"Product Activation Failed" appears in Bose app during setup

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

In the Bose app settings, go to technical info. If you see this message, you should close the app and restart it to try activating again.

 

Image may differ in appearance from the actual product.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service