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Bose QuietComfort Ultra Headphones

Sold from 2023 – present

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Cannot hear own voice in headset

To resolve this issue, try the following:

Use Self Voice to hear yourself speak more naturally.

When you receive a phone call, Self Voice lets you hear your own voice through your headphones so it sounds more natural.

You can adjust how much of your voice you want to hear. In the Bose app, select your headphones and then tap Settings > Self Voice.

Check for and install any available product updates.

On a computer, visit btu.bose.com and follow the instructions to ensure your product has the latest features and enhancements. See Updating the software or firmware of your product.

Reset your product.

Much like rebooting a smartphone, your product might need to be reset on occasion to correct minor issues. For more info, see Resetting your product.

Your product may need service.

If the steps provided do not resolve your issue, your product may need service. Follow the link below for more information on how to service your product. Depending on your product and region, you will be provided a contact number or the ability to setup service online.

Click here to start service
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